Electronic Mail
support@prelusion.com

Fax
+46-(0)63-125650

Address
Prelusion Games
Kunskapens väg 4
831 40 Östersund
SWEDEN

Please provide the following information in your problem description
a. Product Name
b. Product Version
c. Can you reproduce the problem or did you just see it once?
d. The steps needed to reproduce the problem you experienced
e. What you expected to happen and what actually happened
f. The exact text of any error message you received

In addition, please provide the information below for your computer. Also describe any
recent hardware or software configuration changes that may be relevant to the problem.

g. System Configuration
h. Operating System
i. Operating System Version
j. Memory (Mb of RAM)
k. CPU Type & speed
l. Available Disk Space